Who is responsible for your information
Wiese Investment Group Ltd is the data controller for personal information submitted through this website. Questions about this notice or the use of your information can be sent to info@wiese-group.co.uk or made by telephone on 01323 387652.
Information we collect
When you make an enquiry, we may collect your first and last name, telephone number, email address, the content of your message and any subsequent correspondence. Basic technical information may also be processed by our website and security providers to deliver the site and prevent misuse.
How and why we use it
We use your information to review and respond to your enquiry, communicate about a property or proposed service, keep an appropriate record of business correspondence and protect the website from spam or abuse.
Depending on the nature of the enquiry, our lawful basis is taking steps at your request before entering into a contract and/or our legitimate interests in responding to genuine enquiries and operating our property business. The acknowledgement beside the form confirms that you have read this notice; it is not consent to receive marketing.
Who may receive it
Your information is handled by the director and, where necessary, trusted professional advisers or service providers supporting our website, security and business email. They may only use information for the services they provide to us. We do not sell personal information.
How long we keep it
An enquiry that does not proceed is normally retained for no longer than 12 months after the last meaningful contact. Where an enquiry leads to a transaction, professional service or legal obligation, relevant records may be kept for longer in line with applicable legal, tax, insurance and business requirements.
International processing
Some technology providers may process information outside the United Kingdom. Where this occurs, we expect appropriate safeguards recognised by UK data protection law to be used.
Your rights
Subject to the circumstances, you may ask for access to your personal information, correction of inaccurate information, erasure, restriction of use, an objection to certain processing or transfer of information you have provided. You may also complain to the Information Commissioner's Office.
More information is available at ico.org.uk/make-a-complaint.
Security and changes
We use proportionate organisational and technical measures to protect enquiry information. This notice may be updated as our services or legal obligations change; the date above identifies the current version.